FAQs

Frequently Asked Questions

What is the minimum prerequisite order per unit for stocked pouches?
  • The minimum quantity for stock standard items is 1 box.
  • Box quantity may vary dependent on size of pouch.
What would the minimum prerequisite order for customised pouches be?
  • 10,000 for unprinted pouches
  • 500kg of raw material (30 000 – 150 000 dependant on size of pouch)
How many days will it take for my order to reach me?

Stock Standard Sizes

  • Cape Town & Surrounds: 2-3 days
  • Major Centres: 3-4 days
  • Outlying Areas: 5-7 days

It is advised that buffer stock be taken to avoid out of stock situations as lead times may vary depending on raw material availability. Customised Unprinted & Printed Pouches Unprinted Pouches:

  • 4 – 6 weeks from placement of official order.
  • Lead-time subject to raw material availability at time of placement of order.

Printed Pouches:

  • 6 weeks from artwork sign off and placement of official order.
How do I know my order has been dispatched?

You will receive an invoice with details such as waybill number and freight company used. Please feel free to track or own consignments to speed up tracking.

Do you provide samples of your packaging products?

Yes, we do. Please contact us for more information.

Are transportation and insurance costs inclusive within the order price?

No. All prices quoted are Ex Works unless prior arrangement has been made.